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Disruptive change: defining potential impact and response  

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Triggered by threats to revenue and profitability or growth/value created by new regulation or regulatory reviews; economic cycles; socio-demographics; buyer preferences; new technologies; new market entrants

Engagement deliverables: 

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Board, C-suite engagement, alignment

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Impact assessment, if/then scenario modelling & forecasting

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Response options (e.g. from “do nothing” to transformative change), quantification & “to be” definition—capabilities, processes, pricing, propositions, channels

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